To: RB Design,
Our company is a designer and manufacturer of complex underwater robotic systems consisting of computer controller electromechanical components.
RB Design has been designing and building PCBs for us for almost 10 years. Your attention to detail, high quality and professionalism have made it a joy to work with you.
While all of the boards you’ve made for us have been of the highest quality, one board in particular stands out, our Backplane Board. The Backplane Board is used in a very unconventional manner; it’s exposed to seawater during operation at ambient pressures of up to 150 bar (2200 psi) and soon to go to 700 bar (over 10,000 psi). It is also used as a structural element of an underwater Remotely Operated Vehicle (ROV). In spite of the fact that the Backplane Board is used in an unpredictable, adverse marine environment prone to accidents and damage, I am not aware of a single rejection or field failure in almost 10 years of use. That’s an incredible record and you deserve to be commended for achieving such high quality. Please accept our thanks for a job so well done.
Another example of the excellent service was a complex board that was designed, assembled and delivered in only 2 weeks and that worked perfectly the first time, no cuts or jumps required.
I would certainly recommend RB Design to anyone looking for great service and unbeatable quality. Thanks guys!!
I just wanted to thank you for making my boards a few weeks ago. They all worked great and I appreciate the advice you gave to produce a quality product. I'll be ordering another batch in the next month to 6 weeks.
Thanks very much.
Thank you and Ron so very much. The boards are working great and I've been in over my ears since they arrived. We're just about to go into a thermal vac test with them, another board, motors etc. Thank you all so much for all of your help with my very first board. She looks lovely, works like a champ and you all are entirely responsible for that. AND, I'm hopefully getting training on Protel soon, so none (cough cough) of the problems you had to deal with from my lack of experience and Protel skills come into play again.
So, again, thank you very much for the effort I know you put in.
I appreciate all of your effort to make this happen. It is such a great start for our partnership between Helicomm and RB Design. I am very much looking forward to having more design help from RB Design in the near future.
I will review the plot over this weekend just to double check and provide you with some feedback on Monday.
I received the boards today. They look mighty fine. You folks have done a nice job. I completed the first assembly and the boards fit together nicely into the housing. I have not yet started active testing but expect only minor problems (due to my mistakes). Thank you again for a fine job!
Our Company started working with RB Design July 2002. I have found them to be an excellent partner in producing quality product. With RB Design's help, our company was able to complete a set of controller boards to have machines running for last year’s Gaming show. From schematics, RB Design has delivered assembled boards ready for testing.
We greatly appreciate the professional and courteous staff at RB Design. They routinely provide timely service and quality products at VERY reasonable rates. From FRS to product delivery, it has been virtually stress-free. Thank you RB Design for making my job that much easier.
Thank you so much for your heroic efforts (on getting us assembled boards on a 1-day turn) – You have no idea how much we appreciate it!